The Art of Drawers
Art of Drawers specializes in creating custom-designed storage solutions, particularly drawers and shelving, tailored to fit clients’ specific needs and enhance the functionality of any space in the home.
Art of Drawers was established in 2019. The company began franchising in 2023 and has 3 site locations.
Josh Mason
Operations Director at The Art of Drawers
We’re doing a lot of franchise setup and establishment, which involves setting up their territories, marketing procedures, and policies […] and then helping them manage it.
The challenge
We needed a solution to efficiently set up territories based on zip codes. It was also important for us to have quick access to detailed information about these territories, all in one place, at the click of a button.
We explored many options, and while most solutions seemed quite similar, Smappen stood out for a few key reasons. One of the features I love is the ability to organize everything into separate folders. This allowed our brokers to manage their own data while keeping our information clean and organized. The platform’s simplicity and organization made everything much easier to navigate.
Additionally, Smappen offered great value for the cost. It wasn’t as expensive as other solutions, and we feel like we’re getting more for less money, which is always a good determining factor.
The solution
Really easy to set up
Setting up Smappen was incredibly easy. Initially, we planned to have our brokers handle most of the setup and pre-work, as they work with multiple companies—sometimes as many as 30 at a time. However, my team was able to dive right in, mastering the program before the brokers even had their systems set up.
The learning curve was minimal, and the platform is intuitive to use, allowing us to move forward quickly.
Reactive team
There were a couple of instances where we had questions, and Smappen’s team was extremely responsive. They were quick to address our concerns and provide the support we needed, which was a big plus.
A very versatile platform
One of the standout features of Smappen is its versatility. While we use it primarily for franchise territory management, the platform can easily be adapted for other purposes, such as marketing or identifying ideal areas for business expansion. It’s not limited to small companies or specific industries—it’s a one-size-fits-all solution that can benefit businesses of any size.
The platform is user-friendly, offering a range of integrated tools that make it simple for both occasional users like myself and those who use it daily. Smappen has proven to be a valuable tool for our business, offering flexibility and ease of use across various needs.
Smappen according to Josh
“I would say that it's a very versatile platform. It's very integrated and has a lot of tools that you can use with just a click and it makes it really friendly for people like me who use it every now and again or for people using it every day.”
Josh Mason
Operations Director at The Art of Drawers
